Privacy Policy

Privacy Policy

Last updated: August 2025

Mighty Mite Dog Gear (“we,” “us,” “our”) respects your privacy. This policy explains what we collect, how we use it, and the choices you have. By using our website, you agree to this Privacy Policy.

Information We Collect

  • Order & Account Info: name, email, billing/shipping address, phone, order details, and (if you create an account) a password you choose.
  • Payment Info: payments are processed by third-party processors (e.g., credit card gateway, PayPal, Amazon Pay). We do not store full credit card numbers on our servers.
  • Communications: emails you send us, support requests, surveys, reviews.
  • Loyalty Program: enrollment status, points balance, redemptions.
  • Device & Usage: IP address, browser type, pages visited, and similar analytics collected via cookies or pixels (see “Cookies & Analytics”).

How We Use Your Information

  • To fulfill orders and provide customer support.
  • To operate the website, process payments, prevent fraud, and secure our services.
  • To communicate with you about orders, shipping updates, policy changes, and (if you opt in) promotions or newsletters.
  • To operate the loyalty program (earn, track, and redeem points).
  • To improve our site and products through aggregated analytics and feedback.

Cookies & Analytics

We use essential cookies to make the site work (e.g., cart, checkout, session). We may also use analytics and performance cookies to understand site usage and improve the experience. You can manage cookies in your browser settings. Blocking some cookies may affect site features.

Payment Processing

Payments are handled by third-party processors (such as our credit card gateway, PayPal, and Amazon Pay). Those providers receive the payment information needed to process your transaction and are responsible for their own privacy and security practices.

When We Share Information

We do not sell or rent your personal information. We share it only with:

  • Service providers who help us operate the business (e.g., ecommerce platform/hosting, payment processors, email service, shipping carriers). They are permitted to use your data only to provide services to us.
  • Legal or safety reasons when required by law or to protect rights, safety, and security.
  • Business transfers if we undergo a merger, acquisition, or sale of assets.

Marketing Emails

If you join our mailing list, we’ll send occasional updates and promotions. You can unsubscribe anytime by using the link in any email or contacting us at [email protected]. We’ll still send transactional messages (order/shipping/status) when you make a purchase.

Your Choices & Rights

  • Access/Update: You may request a copy or correction of your information.
  • Delete: You may request deletion of your account or personal information (subject to records we must keep for legal, tax, or fraud-prevention purposes).
  • Opt-Out of Marketing: Use the unsubscribe link in emails or contact us.

If you are located in a jurisdiction with specific privacy rights (e.g., California, EU/UK), you may have additional rights regarding access, portability, or objection. Contact us using the email below and we will respond in accordance with applicable law.

Data Security

We use administrative, technical, and physical safeguards to help protect your information. Sensitive data in transit (e.g., payment details) is encrypted using SSL/TLS. We do not store full credit card numbers on our servers.

Data Retention

We keep personal information for as long as needed to provide services (orders, warranties, returns), comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

Our site is not directed to children under 13, and we do not knowingly collect information from children. If you believe a child has provided us information, please contact us so we can delete it.

Third-Party Links

Our site may link to other websites. Those sites have their own privacy policies; we are not responsible for their content or practices.

International Customers

If you order from outside the United States, your information will be processed in the U.S. By using our site, you consent to the transfer and processing of your information in the U.S. and other countries where our service providers operate.

Changes to This Policy

We may update this policy from time to time. If we make material changes, we’ll post the updated policy here with a new “Last updated” date.

Contact Us

Questions or requests? Email [email protected].

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